Terms & Conditions

Introduction

By engaging with SC PRIME and providing your personal data, you confirm that you have read and understood our Data Protection and Privacy Policy. You agree to share your personal data with SC PRIME for the purpose of handling your claim. Your personal data may also be shared, with your consent, with our panel of Solicitors and any relevant Third Parties involved in the administration of your claim.

Use and Sharing of Personal Data

  1. a) SC PRIME will collect, store, and process your personal data strictly in accordance with applicable data protection laws and our Privacy Policy.
  2. b) You consent, that we, where applicable, will forward your personal details and your property damage area photo images to the Solicitors and also will forward to any entity who are deputed to assist in respect of the resolution of your claims.
  3. c) Any Solicitor assigned to your case will have their own separate terms and conditions, which you must review and agree to directly with them, thereafter, you will be invited to endorse.
  4. e) Housing Disrepair Claim – Terms of Agreement

By submitting a housing disrepair claim through our online claim form, you agree to the following terms regarding the processing and sharing of your information:

Sharing of Property Images and Reports

As part of your claim process, we may collect and share images, reports, and details of the affected and damaged areas of your property with solicitors.

 This is necessary for:
✔️ Assessing the extent of the disrepair
✔️ Preparing legal documentation for your claim
✔️ Supporting your case with relevant evidence

Who Will Receive Your Information?

Your data, including property images and reports, will be shared only with:

  • Solicitors on our approved business panel handling housing disrepair claims
  • Surveyors and relevant experts assisting in the assessment of your case
  • Other necessary legal professionals involved in your claim process

Data Protection & Security

We ensure that all third parties receiving your information:
✔️ Are registered and regulated under applicable data protection laws
✔️ Hold a valid ICO (Information Commissioner’s Office) license
✔️ Use your information only for the purpose of processing your housing disrepair claim

Your personal data and property-related details will be handled with strict confidentiality and will not be used for any other purpose beyond your claim.

By agreeing to these terms, you acknowledge and accept the conditions set forth for your selected claim service.

 

  1. Cooling-Off Period and Cancellation Policy
    You have the right to cancel your claim within 14 days from the date of signing the agreement (the “Cooling-Off Period”) without incurring any charges.
  2. Amendments to Terms
    SC PRIME reserves the right to amend these terms and conditions at any time. Any updates will be communicated to you in a timely manner.
  3. Agreement and Acknowledgment
    By proceeding with SC Prime Ltd you acknowledge and agree to the Terms & Conditions set out in this document. You confirm that: You have read and understood the Data Protection and Privacy Policy
  4. Governing Law
    These Terms and Conditions shall be governed and interpreted in accordance with the laws of [Your Jurisdiction].
  5. Contact Information
    For any queries regarding these Terms and Conditions, please contact us at:

SC Prime 

Email: info@scprimes.co.uk

Phone number: 01213182694